Privacy Policy

Last Updated 12/01/2023

For the purposes of this Privacy Policy, unless otherwise noted, all references to National Solar, Inc include www.nationalsolarusa.com and National Solar. The National Solar website is a information and customer contact information site. By using the National Solar website, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered, National Solar may collect personally identifiable information, such as your:

• First and Last Name
• Mailing Address
• E-mail Address
• Phone Number

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

National Solar collects and uses your personal information to operate and deliver the services you have requested.

National Solar may also use your personally identifiable information to inform you of other products or services available from National Solar and its affiliates.

Sharing Information with Third Parties

National Solar does not sell, rent or lease its customer lists to third parties.

National Solar may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to National Solar, and they are required to maintain the confidentiality of your information.

National Solar may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on National Solar or the site; (b) protect and defend the rights or property of National Solar; and/or (c) act under exigent circumstances to protect the personal safety of users of National Solar, or the public.

Tracking User Behavior

National Solar may keep track of the websites and pages our users visit within National Solar, in order to determine what National Solar services are the most popular. This data is used to deliver customized content and advertising within National Solar to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by National Solar. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the National Solar website.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

• Delete your personal information from our records; and
• Direct any service providers to delete your personal information from their records

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

• Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
• Debug to identify and repair errors that impair existing intended functionality;
• Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
• Comply with the California Electronic Communications Privacy Act;
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
• Comply with an existing legal obligation; or
• Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Children Under Thirteen

Children Under Thirteen National Solar does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

SMS Texting Service Consent

By submitting your phone number to National Solar, you agree to receive text messages from us at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Standard message and data rates may apply. Text messages may include updates, alerts, promotions, and information related to our products and services.

Opting Out and Support

You can opt out of receiving text messages from National Solar at any time by replying STOP to any message you receive. For assistance, reply HELP to any message you receive or contact us directly at justin@nationalsolarusa.com. By opting in to our SMS service, you acknowledge and agree to the terms outlined in this Privacy Policy, including our data practices and your rights concerning your personal information.

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When you visit or log in to our website, cookies  and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address.  We (or service providers on our behalf) may then send communications and marketing to these email or home addresses.  You may opt out of receiving this advertising by visiting https://app.retention.com/optout

Security and Privacy of Information

National Solar is committed to protecting the privacy and security of your personal information. All personal data provided to us, including your phone number, will be handled in accordance with this Privacy Policy. We will not share or sell your personal information collected through the SMS service with third parties for their marketing purposes without your explicit consent.

E-Mail Communications

From time to time, National Solar may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. If you would like to stop receiving marketing or promotional communications via email from National Solar, you may opt out of such communications by customer have to opt in.

Changes to this Statement

National Solar reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

National Solar welcomes your questions or comments regarding this Statement of Privacy. If you believe that National Solar has not adhered to this Statement, please contact National Solar at:

National Solar, Inc

320 SW Century Drive #405-388
Bend, Oregon 97702

Email Address: justin@nationalsolarusa.com

Telephone number:
206-321-3510